Privacy policy

Last updated: June 28, 2026

HelloYou operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a curated experience. HelloYou is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with our Services.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

 

1. Information We Collect

We may collect the following personal information depending on how you interact with us:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment and transaction details

  • Account information (username, password, preferences)

  • Device and usage information (IP address, browser type, interactions)

  • Communication history with us

  • Information you voluntarily submit through forms or inquiries

  • Photos or medical-related images you choose to provide

  • KakaoTalk ID (if provided)

  • Preferred procedures or consultation requests

  • Any additional information you choose to provide

 

 

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and customer support requests

  • Process transactions and manage orders

  • Provide, operate, and improve our Services

  • Personalize your experience and recommendations

  • Communicate with you regarding your requests or account

  • Provide consultation and appointment assistance

  • Connect you with our trusted partner consultation agency in South Korea

  • Improve our website, services, and customer experience

  • Ensure security, fraud prevention, and legal compliance

 

 

3. Sharing Your Information

We may share your personal information in the following situations:

  • With Shopify and service providers who assist in payment processing, hosting, analytics, customer support, and shipping

  • With our trusted partner consultation agency located in South Korea for the purpose of providing consultation and appointment coordination services

  • With business and marketing partners where applicable

  • When required by law or legal process

  • In connection with business transfers (e.g., merger, acquisition, bankruptcy)

We do not sell or rent your personal information.

We only share the minimum necessary information required to provide consultation and related services.

 

 

4. Our Role (Important Notice)

We are not a medical provider.

We do not:

  • Provide medical advice

  • Diagnose medical conditions

  • Perform or oversee medical procedures

  • Guarantee medical outcomes

All medical decisions must be made directly between you and your chosen healthcare provider or clinic.

 

 

5. Third-Party Services

Consultations, treatments, payments, and medical procedures are provided solely by independent third-party clinics or consultation agencies.

We are not responsible for the actions, services, pricing, or outcomes of these third parties.

 

 

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

 

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

 

 

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction

  • Request deletion

  • Request data portability

  • Opt out of marketing communications

To exercise these rights, please contact us.

 

 

9. Cookies and Tracking

We may use cookies and similar technologies to improve user experience, analyze website traffic, and support marketing efforts.

 

 

10. Children’s Privacy

Our Services are not intended for individuals under the legal age in their jurisdiction, and we do not knowingly collect personal information from minors.

 

 

11. International Data Transfers

Your information may be stored or processed outside your country, including Canada, South Korea, or other jurisdictions where our service providers operate.

 

 

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

 

 

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: enbi94@gmail.com
📍 Address: 1709-4688 Kingsway, Burnaby, BC, V5H 0E9, Canada

 

 

📄 Terms of Service

Acceptance

By using this website, you agree to these Terms.

 

 

Our Service

We provide informational services regarding cosmetic procedures in South Korea and connect users with our partner consultation agency.

We do not provide medical services or guarantees.

 

 

No Medical Advice

All information is for general informational purposes only and does not constitute medical advice.

 

 

Third-Party Responsibility

All consultations and medical procedures are provided by independent third parties. We are not responsible for their services or outcomes.

 

 

Limitation of Liability

We are not liable for any damages, losses, or outcomes resulting from third-party services.

 

 

Changes

We reserve the right to update these Terms at any time.

 

 

🩺 Medical Disclaimer

The information provided is for general informational purposes only.

We do not provide medical advice, diagnosis, or treatment.

Results may vary between individuals and are not guaranteed.

All medical decisions should be made after consultation with qualified healthcare professionals.